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Lighting Event Lighting Landscaping Light LED Energy efficient Ontario Upgrade Lighting Maintenance Cut wire Fix my outdoor lighting fix my landscape lighting fix my lights led bulbs led lamps Burlington Oakville Milton Hamilton Landscape Lighting Outdoor Lighting Garden Lights Soffit Lighting Event Lighting Landscaping Light LED Energy efficient Ontario Upgrade Lighting Maintenance Cut wire Fix my outdoor lighting fix my landscape lighting fix my lights led bulbs led lamps Burlington Oakville Milton Hamilton Landscape Lighting Outdoor Lighting Garden Lights Soffit Lighting Event Lighting Landscaping Light LED Energy efficient Ontario Upgrade Lighting Maintenance Cut wire Fix my outdoor lighting fix my landscape lighting fix my lights led bulbs led lamps Burlington Oakville Milton Hamilton Landscape Lighting Outdoor Lighting Garden Lights Soffit Lighting Event Lighting Landscaping Light LED Energy efficient Ontario Upgrade Lighting Maintenance Cut wire Fix my outdoor lighting fix my 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Terms of Service
+ Refunds

Terms of Service

Forever Dusk Lighting Terms of Service

Last Updated: January 5, 2024

1. Acceptance of Terms

Welcome to Forever Dusk Lighting! By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Description of Services

Forever Dusk Lighting provides landscape lighting installation services and offers DIY kits for home owner installation. Our website allows users to browse and purchase DIY kits, access information about our services, and engage with our community.

3. DIY Kits and Installation

3.1. **Product Information:** We strive to provide accurate and up-to-date information about our DIY kits. However, we do not guarantee the accuracy, completeness, or reliability of any product description.

3.2. **Installation:** While our DIY kits are designed for home owner installation, it is important to follow the provided instructions carefully. Forever Dusk Lighting is not responsible for any damage or injury resulting from improper installation.

4. User Accounts

4.1. **Account Creation:** To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information.

4.2. **User Responsibilities:** Users are responsible for all activities that occur under their account, and they agree to notify us immediately of any unauthorized use.

5. Pricing and Payments

5.1. **Product Prices:** Prices for DIY kits are listed on our website and are subject to change without notice.

5.2. **Payments:** Payments for products are processed through secure payment gateways. By making a purchase, you agree to our payment terms.

6. Shipping and Returns

6.1. **Shipping:** We aim to process and ship orders promptly. Shipping times may vary, and we are not responsible for delays caused by external factors.

6.2. **Returns:** Please review our Return Policy for information on returning products.

7. Intellectual Property

7.1. **Ownership:** All content on our website, including but not limited to text, graphics, logos, and images, is the property of Forever Dusk Lighting and is protected by intellectual property laws.

7.2. **License:** You are granted a limited, non-exclusive, non-transferable license to use our website and services for personal, non-commercial purposes.

8. Limitation of Liability

Forever Dusk Lighting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the province of Ontario, Canada.

10. Changes to Terms

Forever Dusk Lighting reserves the right to modify or revise these Terms of Service at any time. By continuing to use our website or services after any such changes, you agree to be bound by the revised terms.

 

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at info@foreverdusklighting.com

Thank you for choosing Forever Dusk Lighting!

Forever Dusk Lighting Refunds Policy

Last Updated: January 5, 2024

Thank you for shopping at Forever Dusk Lighting. We value our customers and want to ensure your satisfaction with our products. Please read this policy carefully before making a purchase. If you have any questions or concerns, feel free to contact us at info@foreverdusklighting.com.

1. Refund Eligibility

1.1 Damaged or Defective Products

If you receive a damaged or defective DIY kit, please contact our customer support team within [number of days] days of receiving the product. We may request photographic evidence of the damage to process your refund.

1.2 Incorrect or Incomplete Orders

In the event that you receive the wrong item or your order is incomplete, please notify us within [number of days] days of receiving the product. We will work to resolve the issue promptly, either by sending the correct items or issuing a refund.

1.3 Dissatisfaction with Product

If you are dissatisfied with your DIY kit and wish to request a refund, please contact us within [number of days] days of receiving the product. In such cases, we may ask for additional information to better understand the reason for your dissatisfaction.

2. Exclusions

2.1 Customized or Personalized Products

Refunds will not be issued for products that are customized or personalized unless they are damaged, defective, or incorrect.

2.2 Clearance or Final Sale Items

Products marked as clearance or final sale are non-refundable.

3. How to Request a Refund

To initiate a refund request, please contact our customer support team at contact@foreverdusklighting.com. Provide your order number, a detailed explanation of the reason for the refund, and any supporting documentation or images.

4. Refund Process

Once your refund request is received and approved, we will process the refund within [number of days] days. The refund will be issued to the original method of payment.

5. Shipping Costs

5.1 Return Shipping

If a return is required due to damage, defect, or an incorrect item, we will provide instructions for return shipping, and we will cover the associated shipping costs.

5.2 Original Shipping

Original shipping costs are non-refundable unless the return is due to an error on our part.

6. Contact Information

If you have any questions or concerns about our Refunds Policy, please contact us at info@foreverdusklighting.com.

Thank you for choosing Forever Dusk Lighting!

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